Privacy Policy

1. Who controls your data

Emotionography, operated by Jeongyun Hur, provides Loveprint. Business registration number: 281-29-01652. Address: Unit 122, 1F, Building E, The City 7 Mall, 320 Woni-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do, Republic of Korea. Privacy requests: emotionography@my-emo.com.

2. Data we process

• Optional analytics data, when you choose “Allow analytics”: an anonymous session identifier, page path, campaign source, referring domain, country, device category, and funnel events such as free-reading completion, checkout start, and order submission.
• Identity and contact data: name, email address, country, and payer name.
• Report data: birth date, optional birth time, calendar type, relationship context, partner birth details when a couple product is ordered, and the question you submit.
• Order data: product, price, currency, reference number, payment-verification status, delivery status, and refund history.
• Technical and security data created by our hosting and payment providers, such as request logs and fraud-prevention signals.

The free three-pattern calculation runs in your browser. Birth details, birth time, and relationship questions are never included in analytics events. You can decline analytics without losing access to the free reading or checkout.

3. Why we process it

We process data to accept and verify an order, calculate and generate the requested report, deliver it by email, provide customer support, prevent fraud, keep legally required business records, and resolve disputes. Depending on your location and the activity, our legal basis may be performance of a contract, your affirmative consent, compliance with law, or our legitimate interest in operating and securing the service.

4. Service providers and transfers

We use Vercel for website hosting and analytics/order relay, Google Analytics for consented website measurement, Google Workspace and Apps Script for analytics dashboards, order workflow, document generation and email delivery, and Stripe for overseas payment processing. Stripe collects and stores your payment details directly; we receive only the confirmation, the name and email used at checkout, and the amount. They process data under their own terms and privacy obligations. Because we operate from South Korea and use international providers, your data may be processed in South Korea, the United States, or other countries where those providers operate. We use available contractual and technical safeguards appropriate to the service.

5. Retention

Sensitive report inputs in the order sheet are scheduled for deletion 30 days after successful delivery. Payment, tax, dispute, consent, and transaction records may be retained longer when required by law or reasonably necessary to establish or defend legal claims. Provider backups and security logs may follow the provider’s own retention schedule.

6. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of your data, and to withdraw consent where consent is the legal basis. Withdrawal does not affect processing already completed or records we must keep by law. Email emotionography@my-emo.com with the order reference. You may also complain to the relevant data-protection authority in your country.

7. Children

The paid service is for adults aged 18 or older. We do not knowingly accept paid orders from children.

8. Sale and advertising

We do not sell personal data and do not use submitted birth or relationship information for targeted advertising. We do not add customers to marketing email lists through the order consent.

9. Changes

We may update this policy as the service or law changes. The date at the top shows the current version. Mandatory rights under the law applicable to you remain unaffected.